Security & Badging


The security office is on the third floor of the North Terminal (Blue Side).

As you enter the Airport’s north terminal, head toward the American Airlines ticket counter. Across from the ticket counter is an alcove with a blue and white sign that reads “Aviation Security Division.”

Enter the alcove and take the elevator to the third floor. As you exit the elevator, the security office will be in front of you. Appointments are not necessary as services are provided on a first-come, first-served basis.

Service Type Hours of operation
Administrative office 8:15 a.m. – 5 p.m. Monday – Friday
Fingerprinting 8:30 a.m. – 11 a.m. and 1 p.m. – 3 p.m. Monday, Tuesday, Thursday and Friday
8:30 a.m. – noon Wednesday
Badge processing 8:30 a.m. – 11:45 a.m. and 1 p.m. – 4:30 p.m. Monday, Tuesday, Thursday and Friday
8:30 a.m. – noon Wednesday
Interactive Employee Training (IET)
All training courses 
8:15 a.m. – 4 p.m. Monday, Tuesday, Thursday and Friday
8:15 a.m. – 11 a.m. WednesdayEmployees will not be admitted into the training room before/after these hours.
Disposition Review 3 p.m.- 4 p.m. Monday, Tuesday, Thursday and Friday
Vehicle access permits and decals  8:30 a.m. – 11:45 a.m. and 1 p.m. – 4:30 p.m. Monday, Tuesday, Thursday and Friday
8:30 a.m. – noon Wednesday
Please allow 24 hours for processing.
New company orientation 2 p.m. Wednesday. Please arrive by 1:45 to be processed before training begins.

The Airport Security Services office is closed daily from noon – 1 p.m. for lunch.

City holidays

The Security Division will be closed on the following City of Atlanta observed holidays:

  • New Year’s Day
  • Martin Luther King Jr.’s birthday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Veteran’s Day
  • Thanksgiving Day and the day after
  • Christmas Day

Departmental contact information

Mailing Address:
Department of Aviation – Security Division
P.O. Box 20509
Atlanta, GA 30320-2509

Physical Address:
6000 N. Terminal Pkwy
Suite 314
Atlanta, GA 30320

Main email:
Main telephone number: (404) 530-6667
Main fax number: (404) 305-2424

New companies, authorized signatory replacements and secondary authorized signatories are required for orientation at 2 p.m. Wednesdays in the Security Division. Appointments are not necessary. Please have the following information available at orientation (documents must be originals; no copies will be accepted).

Sponsorship letter or lease agreement

  • Printed on sponsor’s company letterhead
  • List activity to be performed, duration/location of project
  • Subcontractors must have letter from contractor and tenant

Authorized signatory appointment letter

  • Printed on company letterhead and signed by company management
  • List individual to serve as Authorized Signatory (AS)

Company Information/Authorized Signatory File Form

  • Required for setting up company and updating company information

W-9 Form – Complete with signature

  • Required for badge/audit billing purposes

Business License/Registration Form

  • Required for finance purposes

Certificate of Insurance

  • General liability of $1 million
  • Vehicle access required – automobile liability of $10 million (excess liability/umbrella can reflect required amount)
  • Expiration dates must be current
  • CITY OF ATLANTA must be listed as an additional certificate holder

(68 Mitchell St. Atlanta, GA 30320-2509)

Airside Operating Permit (AOP) – Contractors and concessionaires only

  • Completion of permit via Airport website before orientation
  • Payment of $50 to activate permit


Other Available Resources:

– Authorized Signatory Presentation
– Authorized Signatory Quick Sheet
– List of Acceptable Documents
– Badge Return Form

Fingerprinting: Two forms of original/official identification are required to be fingerprinted. Once cleared, fingerprint clearance letters are sent to the authorized signatories. Individuals who want the results should contact their hiring company. Individuals who want to renew their security identification badge can begin the fingerprinting and application process 60 days before their badge expiration date.

– Fingerprint-Based Criminal History Records Check (fillable pdf)

The hours for fingerprinting services are listed below:
8:30 a.m. – 11 a.m. and 1 p.m. – 3 p.m. Monday, Tuesday, Thursday and Friday
8:30 a.m. – noon Wednesday

Disposition Review: Individuals who fail the criminal history background check have 30 days to come in to discuss the results of their fingerprint submission. Fingerprinting Disposition Reviews are held from 3 p.m. – 4 p.m. Monday, Tuesday, Thursday and Friday.

Custom’s Seal Process – Individuals who seek to upgrade/renew their security identification badge and customs seal can begin the fingerprinting and application process 60 days before their badge expiration date.

After individuals have been fingerprinted and received a fingerprint clearance letter, they must successfully complete the Security Identification Display Awareness (SIDA) training class to obtain a badge. This training also is required at each renewal. Sessions offered are as follows:

  • Security Awareness (SIDA) training
  • Drivers training (reservations are required for after-hour classes)
  • Authorized Signatory (AS) refresher training (for renewals only)
  • Employee Orientation/Customer Service training
  • Safety Management Systems training

To take the training, the individual must present two forms of identification, the SIDA badge application (completed and signed by the company’s designated authorizing agent) and fingerprint clearance letter, Security Threat Assessment (STA), Escort and U.S. Customs Seal, if applicable.

Our SIDA training service hours of operation are as follows:

8:30 a.m. – 11 a.m. and 1 p.m. – 4 p.m. Monday, Tuesday, Thursday and Friday
8:30 a.m. – 11 a.m. Wednesday

– SIDA Badge Application (fillable pdf)

For information regarding Security Seal/Hologram Program procedures, contact U.S. Customs and Border Protection.

The security division issues all vehicle access permits and decals to companies that prove, through documentation, to have an official need to access the Air Operations Area (AOA) by vehicle. The appropriate documentation, insurance and markings must be authenticated by the security division before issuing vehicle media.

The hours for permits/decals are as follows:

8:30 a.m. – 11:45 a.m. and 1 p.m. – 4:30 p.m. Monday, Tuesday, Thursday and Friday
8:30 a.m. – noon Wednesday

– Application (fillable pdf)

Escort Request – A minimum of 24 hours advance notice is required for all escort approvals.

For questions, contact the security representative at 404-293-2423.

– Escort Request

Note: If an escorted person engages in activities other than those for which access was granted, the person providing the escort is required to maintain watch if possible and report the incident to Airport police by calling 911 immediately.

Inspection: Compliance and enforcement conducts inspections on aircraft, vehicles, ramp, construction sites, tenants, terminal doors, alarm response time and for the Hartsfield-Jackson incentive program. Fines (Breach of Rules Notices) are assessed for noncompliant tenants.

Physical Security: Compliance provides input for design and construction plans to ensure Airport projects meet the physical security and TSA requirements to protect families and facilities. Compliance also manages contracts for all security systems — which include CCTV, Access Control, fingerprints and badge systems — and develops security plans that serve as guidelines/roadmaps for tenants and contractors.

Contract Guard Security Services: Compliance also manages the company that provides physical access control to the Airport’s restricted areas and conducts monthly performance reviews to ensure the highest level of security is maintained.